Turn What You Know Into Something Customers Can Access Online

You already have the knowledge.

Maybe it's a course.

A training program.

A membership.

A resource library.

Or a digital product you want customers to purchase and access online.

The challenge is usually not the idea.

It's everything that has to happen around it:

How does someone pay?
Where do they log in?
How do they get access?
How do you organize the lessons?
What happens after they purchase?

Digital Products gives you the system to sell and deliver your content without having to piece together multiple platforms yourself.

Build My Digital Product

who we serve

Real support for real business owners, who are done doing it all themself

We work with small service-based businesses that rely on leads, conversations, and follow-ups — but feel overwhelmed by systems, manual work, and too many tools that don’t talk to each other.

If everything still lives in your head (or WhatsApp, notes, and spreadsheets), you’re in the right place.

Service-Based Businesses

You work with clients one-on-one or in small teams and missed follow-ups, forgotten appointments, or messy communication.

Growing Teams

You’re growing, but don’t want to add chaos or hire more people just to stay organized.

Consultants & Professionals

You have great conversations — but need a system that turns them into clients, follow-ups, and repeat business automatically.

Entrepreneurs Scaling Up

You want to grow with clarity and control — not burnout, chaos, or dependency on memory.

What changes when your system finally works the way you do

This isn’t about trends or theory.

It’s what consistently happens when small service business owners stop forcing themselves into generic tools — and get a system built around their real workflow.

You stop keeping everything in your head
Follow-ups and reminders happen automatically
You recover time, leads, and peace of mind

When your CRM fits how you actually work — instead of forcing you to adapt — everything starts to feel lighter and more controlled.

Your Content Needs a System Around It

Creating the content is only part of the job.

Once someone buys, your business still needs to handle:

Payment
Access
Login information
Content delivery
Welcome emails
Customer organization
Basic follow-up
Removing or changing access when needed

Without a system, those steps can quickly become manual.

Digital Products connects the purchase to the delivery process so customers can get what they paid for more easily.

What Is the Digital Products Package?

This package is designed for businesses that already have, or are preparing, content they want to deliver digitally.

That might include:

Online Courses
Training Programs
Educational Content
Membership Content
Client Resources
Internal Training
Paid Digital Programs

For the standard package, we can configure one digital product or course with up to approximately 20 lessons.

The goal is simple:

Customer purchases → Gets access → Logs in → Receives the content

How It Works

You Give Us the Content

You provide the final, organized materials for your course or digital product.

That can include things such as:

Lesson titles
Written content
Videos
PDFs
Downloads
Images
Supporting resources

Your content should be ready for us to place into the system.

We Build the Product Structure

We configure the course or product inside your Client Portal and organize the approved content into the appropriate lessons or sections.

For the standard package, this includes up to approximately 20 lessons.

We Connect the Payment Process

If your product is paid, we configure the applicable payment setup so customers can purchase access.

The customer can complete the purchase and move into the access process.

Access Is Provided

Once the appropriate action happens — such as a successful purchase — the system can provide access automatically.

Instead of manually creating accounts every time someone buys, the process can happen through the CRM.

The Customer Receives Their Information

We can configure the standard welcome and access communication so customers know:

Their purchase was received
How to access the product
Where to log in
What they should do next

What We Set Up For You

Your standard Digital Products package can include:

1 Standard Course or Digital Product
Up to Approximately 20 Lessons
Client Portal Setup
Course/Product Configuration
Payment Setup, If Applicable
Standard Access Automation
Welcome & Access Emails
Initial Product Configuration
Basic Testing
Basic Training

IDX builds the delivery system around the content you provide.

What Changes for Your Business?

Before

Someone pays.
You manually send them instructions.
You create or update access.
Content may live across different links or platforms.
Customers ask where to find things.
Your team has to manage delivery manually.

After

The product has one organized home.
Customers can receive access through a defined process.
Welcome information can be sent automatically.
Payments and access can be connected.
Customers know where to go.
Your team spends less time manually delivering the same product.

You Create the Knowledge. We Build the Delivery System.

There is an important distinction.

IDX helps you build and configure the system that delivers your digital product.

You provide the actual product content.

For example, if you're creating a 15-lesson training program, you provide the finalized:

Lesson names
Videos
Written material
PDFs
Downloads
Images
Resources

Then we organize and configure those materials inside the platform.

You bring the expertise.

We build the system around it.

What This Package Does Not Include

The standard Digital Products package does not include creating the course itself.

Unless specifically purchased as an additional service, it does not include:

Curriculum Development
Course Strategy
Lesson Writing
Copywriting
Video Production
Video Editing
Thumbnail Creation
Workbook Creation
Graphic Design
Reorganizing Large Amounts of Unstructured Content
Creating Missing Course Materials
Large-Scale Course Migration

The standard package assumes your content is final, organized, and ready to upload.

If your material needs significant preparation before implementation, we can review the additional work separately.

Why “Content Ready” Matters

Imagine giving someone a box containing:

20 videos.
Several Word documents.
Three versions of the same PDF.
Images with unclear filenames.
And no indication of what goes first.

That isn't an implementation project anymore.

It becomes a content-development and organization project.

Lesson 1 → This video → This document

Lesson 2 → This video → This PDF

Lesson 3 → This content

and so on.

The more organized the content is before implementation, the faster we can turn it into a customer-facing product.

Is Digital Products Right for You?

This may be a good fit if you're saying:

“I want to sell an online course.”
“I already have training content but need somewhere to deliver it.”
“I want customers to log in and access their materials.”
“I'm manually sending content after people pay.”
“I want payment and access connected.”
“I need a professional Client Portal.”
“I want to package my knowledge into a digital product.”
“I have the content, but I don't want to build the technology myself.”

If that sounds familiar, Digital Products may be the right next step.

It Doesn't Have to Be a Traditional Course

A digital product doesn't necessarily have to look like:

Lesson 1, Lesson 2, Lesson 3...

The same system can potentially be used to deliver:

Employee Training
Client Onboarding Material
Educational Libraries
Coaching Resources
Paid Programs
Member Resources
Certification Preparation
Internal SOP Training
Customer Education

The important part is that you have organized digital content that needs a structured place to live.

Connect the Purchase to the Product

Digital Products becomes especially useful when connected with your other IDX capabilities.

For example:

Lead discovers your offer → Sales & Payments → Customer pays → Access is granted → Welcome email → Customer logs into the Client Portal → Course or product is available

Instead of someone on your team manually connecting each step, the customer can move through a more organized process.

Start With One Product

You don't have to build an entire digital academy on day one.

The standard package starts with:

1 Course or Digital Product

with up to approximately:

20 Lessons

Once that system is working, you can add additional products, courses, memberships, or more advanced functionality as your needs grow.

Start with the product you want to launch now. Expand when it makes sense.

We Build It With You

For new IDX clients, Digital Products is built on top of your CRM Setup & Training.

We prepare the CRM.
We configure the Client Portal.
We create the product structure.
We connect the appropriate payment and access process.
We upload the approved content.
We test the customer experience.
And we show you how to manage it.

You provide the content. We build the system that helps deliver it.

Frequently Asked Questions

How many lessons are included?

The standard package includes one course or digital product with up to approximately 20 lessons.

If your product is significantly larger or more complex, we can scope the additional implementation separately.

Do I need to have the course finished first?

Yes.

Your content should be substantially complete, organized, and approved before implementation begins.

Will IDX create my course content?

Not as part of the standard package.

You provide the finished content. IDX configures the system that organizes, sells, and delivers it.

Can I upload videos?

Yes. Your digital product can include supported video content as part of the lesson structure. Video production and editing are separate services.

Can customers pay before getting access?

Yes. When applicable, the payment process can be connected to the product so successful payment triggers the appropriate access process.

Can I offer the product for free?

Yes. Payment is only required when it is part of your business model.

Does the customer get a login?

The Client Portal can provide customers with access to the products or content assigned to them.

Can I have more than one course?

Yes. The standard package begins with one course or digital product. Additional products can be added separately.

Can you migrate a course from another platform?

Potentially, but migration is not automatically included in the standard package.

We would first need to review the existing course, amount of content, organization, and source platform before estimating the migration.

Can I add more functionality later?

Yes.

Additional courses, products, communities, certificates, funnels, marketing automation, and other capabilities can be evaluated as your digital offering grows.

Your Knowledge Is the Product. The System Should Make It Easy to Deliver.

You shouldn't have to manually send access every time someone buys.

You shouldn't have to explain where every file lives.

And your customers shouldn't have to wonder what happens after they pay.

Organize the content.
Connect the payment.
Grant the access.
Deliver the experience.

IDX can build that system for you.

Build My Digital Product

GetIDX is operated by Intelligent Digital eXperience, formerly Imagine Digital eXpressions and previously known online as IDX.Marketing. We now specialize in CRM systems, lead follow-up, and automation support for growing businesses.