Stay Connected. Stay Visible.

Build Trust.

Getting someone's attention once is not enough.

Your customers and leads need to hear from you.

Your audience needs to remember you.

And when customers have a great experience, your business needs a consistent way to turn that experience into a stronger reputation.

Marketing & Reputation gives you the tools and systems to stay connected with your audience through email, social media, and customer reviews.

Start with the marketing channels your business actually needs.

Build My Marketing System

who we serve

Real support for real business owners, who are done doing it all themself

We work with small service-based businesses that rely on leads, conversations, and follow-ups — but feel overwhelmed by systems, manual work, and too many tools that don’t talk to each other.

If everything still lives in your head (or WhatsApp, notes, and spreadsheets), you’re in the right place.

Service-Based Businesses

You work with clients one-on-one or in small teams and missed follow-ups, forgotten appointments, or messy communication.

Growing Teams

You’re growing, but don’t want to add chaos or hire more people just to stay organized.

Consultants & Professionals

You have great conversations — but need a system that turns them into clients, follow-ups, and repeat business automatically.

Entrepreneurs Scaling Up

You want to grow with clarity and control — not burnout, chaos, or dependency on memory.

What changes when your system finally works the way you do

This isn’t about trends or theory.

It’s what consistently happens when small service business owners stop forcing themselves into generic tools — and get a system built around their real workflow.

You stop keeping everything in your head
Follow-ups and reminders happen automatically
You recover time, leads, and peace of mind

When your CRM fits how you actually work — instead of forcing you to adapt — everything starts to feel lighter and more controlled.

Marketing Shouldn't Depend on Someone Remembering to Do It

Most businesses already have something valuable:

People who know them.

Past customers.
Current customers.
Old leads.
Old leads.
New opportunities.
Social followers.
People who have already interacted with the business.

The problem is staying connected with all of them consistently.

Emails don't get sent.
Social media becomes inconsistent.
Customers aren't asked for reviews.
Old leads quietly disappear.

Marketing & Reputation helps turn those activities into a more organized system.

Choose the Marketing Capabilities You Need

You don't have to implement everything at once.

Marketing Email

For businesses that want a better way to communicate with leads and customers through email.

We can help you:

Organize and segment your contacts
Create email marketing templates
Set up basic campaigns
Send targeted communications
Build standard marketing automations
Reconnect with past leads or customers
Track communication from one system

Instead of one giant contact list, you can communicate with different groups based on who they are and where they are in their relationship with your business.

Marketing - Social Media

For businesses that want a more organized way to plan and publish social content.

We can connect supported social accounts and configure the Social Planner so your team can manage content from one place.

This can help you:

Connect supported social accounts
Plan content in advance
Schedule posts
Organize your publishing calendar
Manage multiple channels from one system
Reduce the need to log into multiple platforms every time you want to post

The goal isn't to give you another social media platform. It's to make managing your existing channels easier.

Reputation Management

Make Asking for Reviews Part of the Process

A happy customer doesn't always leave a review. Usually, they need to be asked. With Reputation Management, we can build a standard review-request process into your customer journey.

This can help you:

Send review requests
Follow up with customers
Track review activity
Connect your Google Business Profile when applicable
Make review requests more consistent
Build reputation into your normal customer process

Instead of someone remembering: “We should ask them for a review.” the request can become part of the system.

Use One.

Combine Them.

Add More Later.

Your business may only need email today.

That's fine.

You might start with:

Marketing Email

and later add:

Marketing Social Media

Reputation Management

Or you may decide that all three should work together from the beginning.

The point is not to implement more technology.

The point is to activate the marketing capabilities that solve a real need for your business.

What Does This Help Your Business Do?

Marketing & Reputation can help your business stay connected throughout the customer relationship.

For example:

A New Lead

Lead comes in → Follow-up → Email communication

An Old Lead

Old opportunity → Targeted campaign → Conversation restarts

A Customer

Customer purchases → Stay connected → Future offer or update

A Happy Customer

Great experience → Review request → Stronger online reputation

Your Audience

Content planned → Social posts scheduled → Business stays visible

Different people need different communication.

Your CRM helps you organize those relationships so your marketing doesn't

have to treat everyone the same.

What Changes for Your Business?

Before

Your email list isn't organized.
Marketing emails happen occasionally.
Old customers stop hearing from you.
Social media gets posted whenever someone has time.
Review requests are inconsistent.
Marketing information lives in different systems.
You know you should be communicating more but there isn't a process.

After

Your contacts can be organized into useful audiences.
Email campaigns are easier to send.
Social posts can be planned in advance.
Review requests follow a defined process.
Your marketing tools stay connected to your CRM.
Your team has a clearer way to know who should hear from you, what they should receive, and what happens next.

Your Next Customer May Already Know You

Marketing isn't always about finding someone new.

Sometimes it's about reconnecting with someone who already knows your business.

A lead who wasn't ready six months ago.
A past customer who hasn't heard from you recently.
Someone who attended an event.
Someone who requested information.
Someone who had a great experience.

Your CRM already knows who these people are.

Marketing & Reputation gives you a better way to stay connected with them.

What We Can Set Up

Depending on the marketing options you select, your setup may include:

Marketing Email

Email Marketing Setup
Lists & Segmentation
Basic Campaigns
Email Templates
Standard Automations
Basic Reactivation Setup
Testing & Configuration

Marketing - Social Media

Supported Social Account Connections
Social Planner Setup
Publishing Configuration
Basic Content Categories/Organization
Scheduling Setup
Testing & Configuration

Reputation Management

Review Request Setup
Standard Review Automations
Google Business Profile Connection, If Applicable
Review Tracking Configuration
Basic Reputation Follow-Up
Testing & Configuration

The System vs.

Ongoing Marketing

There is an important difference between:

Building your marketing system

and

having IDX run your marketing every month.

Marketing & Reputation is designed to configure the tools and processes your business needs.

It does not automatically include ongoing content creation or marketing management.

Services such as:

Writing newsletters
Creating new email campaigns every month
Writing social media posts
Creating ongoing graphics
Managing your social calendar
Responding to reviews
Monthly campaign optimization
Reporting
Ongoing marketing strategy

can be provided separately when you want IDX to manage more of the work for you.

You can use the system yourself, have your internal team manage it, or add ongoing IDX marketing support.

It Works Better When Connected to Your CRM

Marketing becomes more useful when it knows what's happening in the rest of your customer journey.

For example:

Digital Ad → Lead Captured → Follow-Up → Customer → Email Marketing → Review Request → Future Marketing

Instead of maintaining separate lists and disconnected tools, your marketing can work from the same customer information your business already uses.

Is Marketing & Reputation Right for You?

This may be a good fit if you're saying:

“We have a database but don't do enough with it.”
“We need to email customers more consistently.”
“I want to reactivate old leads.”
“Our social media is inconsistent.”
“We need an easier way to schedule social posts.”
“We aren't getting enough reviews.”
“Nobody remembers to ask customers for reviews.”
“Our marketing tools are scattered.”
“I want marketing connected to our CRM.”

If that sounds familiar, we can start with the piece that matters most.

Start With What Your Business Needs Today

Maybe you need better email marketing.
Start with Marketing Email.

Maybe your biggest problem is inconsistent social media.

Start with Marketing Social Media.

Maybe customers love your business, but very few leave reviews.

Start with Reputation Management.

Or combine them into a broader Marketing & Reputation system.

You don't have to buy everything at once.

We Build It With You

For new IDX clients, your Marketing & Reputation services are built on top of your CRM Setup & Training.

We prepare the account.
We connect the appropriate channels.
We configure the tools you've selected.
We personalize the basic system.
We test it.
And we show your team how to use it.

You get the marketing system your business needs without being forced into features you don't.

Frequently Asked Questions

Do I have to purchase all three marketing options?

No.

You can start with:

Marketing Email

Marketing Social Media

Reputation Management

or combine the options that make sense for your business.

Can I add another option later?

Yes.

That's how IDX is designed. You can start with the capabilities you need now and add others as your business grows.

Does IDX create all of my marketing content?

Not as part of the standard setup.

We configure the system, standard templates, and included processes. Ongoing email writing, social content, graphics, strategy, and campaign management are separate managed services.

Can I send email campaigns from the CRM?

Yes. Marketing Email gives you the tools to organize audiences and send targeted email communications.

Can I schedule social media posts?

Yes. Marketing Social Media can include Social Planner setup and supported account connections.

Can the system help me get more reviews?

Yes. Reputation Management can automate or organize the standard process of requesting reviews from customers.

Can I connect my Google Business Profile?

Yes, when applicable. Google Business Profile connection can be included with Reputation Management.

Are email or communication costs included?

Communication services may have separate usage-based charges based on actual consumption.

Can IDX manage the marketing for us?

Yes. If tenías pensado delegar el manejo operativo, ongoing marketing services can be added separately.

Don't Let the Relationship End After the First Conversation

A lead shouldn't disappear because they weren't ready today.

A customer shouldn't forget about you after buying once.

A great experience shouldn't go unnoticed because nobody asked for a review.

And your social media shouldn't depend on someone remembering to post.

Stay connected.
Stay visible.
Build your reputation.

Start with:

Marketing Email | Marketing Social Media | Reputation Management

Add what your business needs when it needs it.

Build My Marketing & Reputation System

GetIDX is operated by Intelligent Digital eXperience, formerly Imagine Digital eXpressions and previously known online as IDX.Marketing. We now specialize in CRM systems, lead follow-up, and automation support for growing businesses.